Delivery will take place in the areas and according the time periods
and prices specified in the delivery request available on the site
from time to time. The delivery periods are given as estimates only
and we will not be held liable if the delivery is delayed for whatever
reason.
All the risks in the product will pass to you when the product is
delivered to you but the ownership in the product will only pass to
you once you have paid the purchase price for the product.
Payment
Options
The following payment options are available when ordering from The
Lifestyle Cafe:
Internet/Bank
Transfer - Payment can be made by doing an internet transfer or
direct bank deposit. Your order will only ship/be available once
payment has been received.
Credit
card Payment - Visa & Mastercard
Cash on Collection - If you are collecting the order, you may elect
to pay for it when you pick it up. Please see our contact details
for our address.
Shipping Options
The following shipping options are available when ordering from
The Lifestyle Cafe:
Customer
Collection - Orders can be collected from us at the premises of
The Lifestyle Cafe. There is a R10.00 handling fee.
Please Note that you will receive an email notifying you that the
order is Ready for Pickup. Please do not try to collect the order
before you have received this mail.
Post Office - "EconoParcel" - Normal post office mail,
counter to counter, in South Africa. Delivery will take 7 business
days after parcel has been dropped off at Post Office. Parcel must
weigh less than 1kg and measure no more than 458mm x 324mm x 100mm.
The cost is R25.00 plus an optional insurance of 2% of declared
value with a minimum of R20.00. Insured parcels are insured against
loss and damage during transit. Please note the The Lifestyle Cafe can not
take responsibility for parcels once they enter the postal system,
so we advise you to always insure your parcel.
Post
Office - "ParcelPlus" - Normal post office mail, counter
to counter, in South Africa. Delivery will take 7 business days
after parcel has been dropped off at Post Office. This applies to
parcels that do not meet the "EconoParcel" requirements.
The cost is R28.00 for the first kg plus R3.50 for each additional
kg. There is an optional insurance of 2% of declared value with
a minimum of R30.00. Insured parcels are insured against loss and
damage during transit. Please note the The Lifestyle Cafe can not
take responsibility for parcels once they enter the postal system,
so we advise you to always insure your parcel.
Speed
Services Couriers - "Counter to Counter" - Your parcel
is delivered by 10:30am the day after we have handed it over to
the courier company, to the Post Office linked to the postal code
in your shipping address. This delivery method is far more reliable
than standard mail but more expensive. Exact pricing will be given
on checkout.
Speed
Services Couriers - "Counter to Door" - Your parcel is
delivered by 10:30am the day after we have handed it over to the
courier company, to the shipping address you specify. This delivery
method is far the most reliable but also the most expensive. Exact
pricing will be given on checkout.
Please
also not the following:
All shipping options (except Customer Collection) incur a R3.50
handling fee to cover packaging.
100g is added to the weight of your order when checking out to allow
for the weight of the packaging. In other words, if you order 900g
of goods, the shipping costs will be calculated on 1000g
All purchases are packed in brown paper.
Tracking
your Order
Post Office - With each order you will receive a Tracking Number.
This number can be used on the Post Office Tracking System to track
your order.
Speed Services Couriers - With each order you will receive a Tracking
Number. This number can be used on the Post Office Tracking System
to track your order. If you experience problems tracking using the
website, you can request tracking information by dialing Speed Services
Customer Services Department on 0860 023 133
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